HCL customer engagement platform
Improve customization and automation and increase visibility into customer engagement with HCL experience solutions, available from Insight.
Stay in front of the competition.
Customers today expect more. From self-service options to seamless digital experiences, businesses must find new ways to differentiate from the competition.
Insight and HCLSoftware offer solutions that help your business understand the needs of your customers and deliver customized experiences that keep them coming back.
Move at the speed of business.
Transform your organization and unlock new possibilities for success with a solution that empowers you to move quickly and maximize your potential.
HCL Commerce, available from Insight, offers commerce capabilities out of the box, including the ability to deliver seamless omnichannel and self-service experiences. Flexible and easy to deploy, HCL Commerce makes it simple to give your customers what they want.
Custom online experiences for your users
HCL Digital Experience improves employee productivity while helping you deliver personalized online experiences that connect your users to the content and services they want throughout the buyer journey. This cost-effective solution enables your organization to create rich, digital experiences that integrate with your enterprise data and business processes.
Know your customers better.
Understanding your customers and anticipating what they want is key to business growth. HCL Discover improves visibility into customer behavior, increasing understanding and empowering your business to close more sales.
HCL Discover optimizes sales processes by identifying where customers struggle in their journey. This helps your business move past pain points. Plus, HCL Discover can reduce the risk of fraud by providing a record of past customer interactions to compare with suspicious transactions.
Personalized marketing in real time
HCL Unica makes it simple to connect with your customers based on their preferred communication channel and style for precision campaign marketing.
Develop segmented communications or generate interest in your site, brand, campaign or solution through outbound marketing activities, relationship email programs, segmented SEM programs, top-of-funnel content or targeted on-site messaging.