Infographic text included for screen readers:
The Impacts of COVID-19 on Enterprise IT
The global pandemic caused unforeseeable consequences for business operations — and mounting pressure on IT to ensure business continuity.
Business readiness
How prepared companies felt about handling IT business changes due to COVID-19
- 13% Extremely
- 33% Very
- 39% Somewhat
- 12% Not too prepared
- 3% Not at all
15% of IT professionals said developing or refining their business continuity or resiliency plan was “extremely challenging” and ultimately “not successful.”
30% needed help from new or additional vendors to cover their pandemic response needs.
Biggest lesson:
“…have more flexible budgets.”
Work-from-home
“Moving forward, remote workers are going to be the new norm for our company.”
Downtime to enable remote work
- 24% No downtime
- 28% Less than 1 week
- 28% 1–2 weeks
- 11% 3–4 weeks
- 8% 5–8 weeks
- About 2% are still trying to figure it out.
Biggest lesson:
“We need to be more proactive and work on enforcing education on new software we roll out to ensure our staff can use it seamlessly.”
Changing priorities and expanding roles of IT
79% of IT professionals expect IT to take on a greater role within their organization.
COVID-19 has impacted 2020 IT priorities…
- 49% Very or extremely
- 41% Somewhat
- 12% Not too impacted or not at all
Plans for IT investments now include health & safety.
- 58% Smart hygiene devices
- 36% Contactless sensors
- 36% Smartphone tracking
- 35% Contact or non-contact infrared thermometers
- 33% An IoT ecosystem & data platform
- 28% UV light disinfection
- 28% Biometric identification systems
- 25% Thermal cameras
- 65% of IT professionals now feel “very” or “extremely” prepared to handle a similar situation in the future.
Biggest lesson:
“A company’s ability to survive any situation depends on its ability to innovate.”