The client asked Insight to develop a strategy to ship and deploy 17,000 laptops in 68 countries — all within a seven-month time frame. The company’s original IT supply chain model couldn’t support such a major undertaking, and the company lacked an adequate support system to deploy to the 68 countries earmarked for this rollout.
Fast global delivery
Insight’s global reach, combined with our global alliance partner network, allowed us to offer a solution with local customer service across multiple hardware vendors. Due to those multiple vendor relationships, we were able to accommodate the client’s request for a Choose Your Own Device (CYOD) business model for its employees.
The optimized process pre-emptively defused the potential problem of having too few IT resources on site to deploy so many laptops — and provided low- to no-touch deployment for the users.
Satisfied employees
During the first phase of this major undertaking, we ensured timely delivery of 5,000 laptops. Initially skeptical about whether we could execute such a large-scale deployment, the client’s management team says we’re now their preferred partner for global supply chain.
The thousands of employees who received ready-to-use laptops in 68 countries around the world couldn’t be happier. An end-user satisfaction survey commissioned by the client confirmed Insight’s Supply Chain Optimization solutions dramatically simplified the process of procuring, maintaining and replacing the technology employees use to keep the business running.